Diagnostics and troubleshooting

Diagnosing and Troubleshooting Automated Electrical System Issues - Ensuring Maximum Performance and Reliability

For companies and factories utilizing automated electrical systems, maintaining stable operations and high performance is a crucial requirement. However, during the operation process, system failures can occur, leading to disruptions and reducing production efficiency, as well as posing potential safety risks. To address this issue, we offer diagnostic and troubleshooting services for automated electrical systems, assisting customers in achieving stable, reliable, and optimal performance operations.

With an experienced team of experts and advanced technologies, we are committed to providing effective solutions to help customers resolve any issues related to their automated electrical systems.

  1. Accurate and prompt troubleshooting: With a team of experienced engineers in the field of automation, we utilize advanced tools and methods to accurately and promptly diagnose system failures. We apply data analysis techniques, conduct hardware and software checks, and perform reliable diagnostic tests to determine the root cause of the issue.

  2. Effective problem resolution: After analyzing and identifying the cause of the issue, we will implement efficient troubleshooting measures. Our team of technical experts possesses deep knowledge of automated electrical systems and the ability to quickly repair and resolve issues. We are dedicated to providing timely responses to minimize downtime and ensure the stability and performance of the system.

  3. System performance optimization: In addition to addressing issues, we offer services to optimize the performance of automated electrical systems. We evaluate equipment, operational processes, and system configurations to identify ways to improve performance. We propose and implement optimization measures to enhance reliability, minimize downtime, and increase overall productivity.

  4. Long-term support and maintenance: We not only assist customers in resolving issues and optimizing performance but also provide long-term support and maintenance services. We offer recommendations and suggestions for maintaining automated electrical systems, conducting regular maintenance and periodic inspections to ensure stable operation and mitigate potential failures.

There are several automated electrical systems in a factory that are prone to malfunctions, causing production downtime, such as:

  1. Programmable Logic Controller (PLC) Control System: This system controls and monitors automated processes within the factory. Potential issues include program errors, connectivity loss, sensor faults, or peripheral device malfunctions.

  2. Supervisory Control and Data Acquisition (SCADA) System: This system collects and monitors data from devices and processes within the factory. Potential problems may involve connectivity loss, communication protocol errors, data storage issues, or hacker attacks.

  3. Computer Numerical Control (CNC) Machine Control System: Used in machining and manufacturing industries, this system controls machine tools to perform machining operations. Possible issues may be related to software errors, axis control faults, sensor malfunctions, or machine operation errors.

  4. Measurement and Process Control Systems: These systems are used to control and adjust production processes within the factory. Problems can arise due to measurement inaccuracies, communication protocol errors, or software malfunctions.

  5. Robot Control System: In automated factories, robots are utilized to perform production tasks. Potential issues may include sensor errors, program faults, connectivity loss, or mechanical malfunctions of the robot.

Specialized equipment:

Procentec's Profibus network diagnostic kit

Indu-Sol . Profibus network diagnostic kit

With our diagnostic and troubleshooting service for automated electrical systems, customers can have peace of mind regarding the stable operation and maximum efficiency of their systems. We are committed to responding promptly and providing optimal solutions for any issues, helping customers save time, resources, and money. Contact us today to enjoy the benefits of our high-quality service and enhance the performance of your automated electrical system.

For more information and advice please contact:


Dp12, Dragon Parc 1, Nguyen Huu Tho, Phuoc Kien, Nha Be, Ho Chi Minh

Phone: 098 5715 585

Fax: (+84) 028 3636 7092

Email: info@thientanetc.com